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Frequent Shopper Program


Important Information about the Frequent Shopper Program

We'd like to communicate an upcoming change to the Frequent Shopper program. After careful evaluation, we’ve decided to no longer continue the program.

We want to thank those of you who have found value in the program and allow you plenty of time to redeem unused accumulated points that meet the minimum point balance requirement. Beginning March 10, 2015 points will no longer accumulate under the program, and on June 10, 2015, all unused points will expire and the program will be terminated. Customers with at least 300 points may redeem their accumulated points until June 10, 2015.

What does this mean for you?

  • You may continue to accumulate points until March 10, 2015.
  • Points not redeemed by June 10, 2015 will expire.
  • Fabric.com will discontinue the Frequent Shopper program June 10, 2015.

Though this program is ending, we will continue to deliver the value you expect from us and continue to expand the best fabric selection online at the most competitive pricing.

How do you check your point balance?

  • Sign into your Fabric.com account.
  • Click the Profile tab under My Account.
  • Review your point balance in your customer profile. Note: You must have at least 300 points to redeem a coupon.

As always, please contact us with any questions.

Sincerely,
The Fabric.com Team
customerservice@fabric.com
1-888-455-2940


Frequent Shopper Program Details

Only Registered Customers can accumulate and redeem Frequent Shopper point, so if you are not a registered customer, click here and register

Once you have become a Registered Customer, your Frequent Shopper points will be automatically accumulated for you. You don't have to do anything else to start earning points.

For every $2.00 of product that you purchase at Fabric.com, you will earn 1 Frequent Shopper point. (Points are not earned for shipping charges or taxes. Points are based on actual expenditures, after applying any discount coupons or gift certificates that you may be using on an order.)

To see how many points you have accumulated at any time, simply log-in using the user name and password you created when you registered, then click on the Profile tab. You will see the number of points currently in your account at the bottom of that tab.

Our current points redemption table is as follow:
300 points - $5.00 coupon 500 points - $10.00 coupon 950 points - $25.00 coupon 1500 points - $50.00 coupon

To redeem Frequent Shopper Points you must be logged in. If you have earned enough points to redeem a discount coupon, the value of the coupon(s) that you have enough points for will be displayed in a drop down menu. Select the value of the gift coupon you would like to order and submit your request. Very soon thereafter, you will receive an e-mail (at the e-mail address you used in your registration) containing the coupon code you can use to redeem your certificate. If for any reason you lose that e-mail, you can always go to the "Coupons" tab in the My Account section and view your available coupons.

If you do not receive an e-mail back and you feel you have entered your e-mail address correctly please feel free to contact us.

If you feel you have less points than you should have, you may have accumulated points if you have ordered under different e-mail addresses than the one you have registered with. If this has happened please contact us and we will be happy to combine your points under the registered e-mail address.