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General Curiosities

Do you have a physical store?
Do you have a catalog?
Is the fabric shipped in pieces?
What types of fabric are stocked?
What if an item that is a special purchase is out of stock?
Do you find specific fabrics that you do not stock?
Do you sell fabric swatches?


DO YOU HAVE A PHYSICAL STORE?

Fabric.com is an Internet store with a large warehouse distribution facility. We do not have a traditional brick and mortar store. Since our customers are unable to physically visit us, we make every attempt to make shopping at our web store as close to the "real thing" as possible.
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DO YOU HAVE A CATALOG?

Since our inventory changes daily, we do not offer a printed catalog at this time. All of our fabrics can be found on our web site with a picture, price, description, and in most cases you can order a swatch. Everything you need to know is right at your fingertips.
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IS FABRIC SHIPPED IN PIECES?

We do our very best to provide your fabric in one continuous piece. In the fabric industry, however, this task is not always possible. As a result, we must determine what length is considered a full piece. Fabric.com considers a continuous 15-yard piece to be a 'full piece'. Therefore, if an order is placed for yardage exceeding 15 yards, and the fabric can only be provided in pieces, the order will be shipped as long as at least one full 15-yard piece is included, regardless of the length of the other piece(s). If we cannot provide at least one full 15-yard piece, our customer service department will notify you prior to shipment.

We understand that upholstery and drapery items may pose a problem if they are not in large enough pieces. For this reason, these two types of material are handled a bit differently. For upholstery and drapery items, if we cannot provide one continuous piece, and if ANY of the pieces involved are less than 15 yards in length, our customer service department will contact you prior to shipment. On the other hand, if all pieces involved are greater than 15 yards in length, we will go ahead and ship the order.
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WHAT TYPES OF FABRIC ARE STOCKED?

Fabric.com offers discounted designer fabric to meet all of your apparel, quilting and home decorating needs. We are your online fabric store where we sell cut fabric by the yard. Join our e-mail list for weekly updates on new fabric merchandise arrivals, special promotions and clearance alerts.
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WHAT IF AN ITEM THAT IS A SPECIAL PURCHASE IS OUT OF STOCK?

Unfortunately, we are not able to reorder products that we acquired as Special Purchases. When they are gone, they are gone, so if you see something you like, you should act quickly to order it. The good news is that we are receiving other new Special Purchase items all the time.
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DO YOU FIND SPECIFIC FABRICS THAT YOU DO NOT STOCK?

We are unable to do that at this time. Fabric.com assigns a unique name and product number to all of our merchandise. For this reason, we are unable to match up fabric based on manufacturer's information. If you are seeking a specific fabric, we suggest browsing our site. We are strictly an internet based store, so if we have what you are looking for, you will see it online.
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DO YOU SELL FABRIC SWATCHES?

We do sell samples of most of our fabrics. Look for the "Order Swatch" button associated with each fabric. This will indicate if a swatch is available for that particular fabric or not. Please note that swatches can not be returned for a refund or for store credit.

Because many of the fabrics we stock are not re-orderable and are special purchases, there is the possibility that a fabric could sell out by the time you receive your swatch.
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